IJARSAI Int. J. Adv. Res. Sci. Anal. Infer.
Arya A.T.
Research Scholar
Department of Commerce
Government College for Women
University of Kerala, Thiruvananthapuram
Email: aryamulamoodu@gmail.com
Dr. Lissy Bennet
Assistant Professor
Department of Commerce
All Saints College, Thiruvananthapuram
Email: lissy.com@allsaintscollege.ac.in
Healthcare quality management guarantees patient safety, operational optimization, and service excellence. As a hybrid methodology combining Lean and Six Sigma principles, Lean Six Sigma (LSS) has garnered recognition as a formidable approach to process enhancement within healthcare settings. This research is about the overview of LSS methodologies and their applications in the healthcare field. The study explores, through an extensive review of relevant literature, case studies, and real-life examples, how using LSS can help overcome prominent issues in the medical field, including waste reduction, error reduction, and improved patient outcomes. Designed this LSS to ensure efficiency in healthcare processes and improve patient satisfaction. To be effective, though, it has to be established in a culture of continuous improvement. It requires strong leadership and must be tailored to meet the unique challenges in different healthcare settings. In conclusion, the authors believe LSS is a potent vehicle for achieving excellence in healthcare delivery. Still, more studies are needed to investigate its use in underdeveloped parts of the world and specialized areas, which the authors identified as surgical and operating theatre activities.